Shipping policy

We offer free premium DHL Express shipping to destinations around the world, including EU countries, Switzerland, the UK, the US, Australia, Canada, Mexico, New Zealand, and the UAE. For shipping to any other countries, please send us a request email at
If your shipping address is outside of the European Union (EU), the United Kingdom (UK), or the United States (US), or if you are placing an order within the US that exceeds $800 in total value, then you may be subject to VAT, import taxes, and other fees charged by your local customs authority and/or postal courier. These VAT and import taxes are not included in the product price. Please note that these VAT, import taxes, or other fees incurred are from your customs office/government and NOT from myflufel. You may check with your local customs office to determine the additional costs.
Returns within EU countries, Switzerland, and the UK are free of charge. Returns to other countries require an additional shipping fee.
Delivery times
As soon as your order is out for delivery, you will receive a confirmation email with a tracking number. The estimated shipping time (after the product has been shipped out) for different regions are stated below.
The following delivery times are estimated business days based on information provided by DHL. Actual delivery times may vary due to factors such as customs clearance, weather conditions, and local delivery schedules.
Germany: DHL National, 1-2 working days
Other EU countries: DHL Express, 1-2 working days
Switzerland: DHL Express, 1-2 working days
UK: DHL Express, 1-2 working days
USA: DHL Express, 2-3 working days
Canada: DHL Express, 2-3 working days
Mexico: DHL Express, 2-3 working days
Australia: DHL Express, 3-4 working days
New Zealand: DHL Express, 3-4 working days
UAE: DHL Express, 2-3 working days